By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Decomposition systems

AOD 1 et al.
Calorimeters

C 6000 global, etc.
Laboratory reactors

LR 1000 basic, etc.
Rotary evaporators

RV 8 V, etc.
Centrifuges

IKA mini G, etc.
Magnetic Stirrers

RCT basic, etc.
Top-drive agitators

EUROSTAR 40 digital, etc.
Heavy Duty Kneading Machines

PLANETRON HKV et al.
Shakers

ROCKER 2D digital, etc.
Cryostats

RC 2 basic, etc.
Circulation thermostats

HBC 5 basic, etc.
Bridge thermostats

IC basic, etc.
Immersion thermostats

ICC basic, etc.
Dispersants

ULTRA-TURRAX, etc.
Mills

Tube Mill control, etc.
Dry block heaters

Dry Block Heater 1, etc.
Oil baths

HBR 4 control, etc.
Heating tiles

C-MAG HP 4, etc.
Dehumidifiers, mixers

Conical Dryer CD 10, etc.
Electronic contact thermometers

ETS-D5, etc.
Accessories

inserts for test tubes, clips, etc.
Software

Labworldsoft et al.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for IKA products.

Reply guaranteed within 8 business hours!

Your name * Mandatory field The name must be at least 4 characters.

E-mail * Mandatory field Wrong e-mail.

Name of the company or individual person * Mandatory field The name must be at least 4 characters.

Phone number

Message * Mandatory field

reCAPTCHA spam protection Confidentiality and Terms of use

Message sent

Captcha is invalid, please refresh the page

Send your question now:

Guarantees & Return Policy

All IKA products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group